Overview


Once a school user account is created, a welcome email with login credentials, including a temporary password, is automatically sent to the email registered to create the account. Note: If unable to find the welcome email, check your junk/spam folder for the invitation message from data@aacp.org. Alternatively, email the Survey System Helpdesk using the subject heading Login. 


How to Login for the First Time:


Visit the Survey System page to login for the first time. Note: The username is the email and is case-sensitive. After logging in for the first time with the temporary password, the system will ask to reset the password. Enter the new password and click 'submit'. The account is ready to use after resetting the password.


Video Tutorials:

  • How to Login for the First Time:


  • Overview of the Survey System:


FAQ


How do I know if I have a Survey System account?

  • If unsure of having an account, email the Survey System Helpdesk using the subject heading User. Tip: If you are requesting an account and know your school administrator, please cc them in the email as they will need to authorize account creations for new school users. The school administrator is often the CEO dean at your institution.


I forgot my password. Can I reset the password?

  • Yes. On the bottom of the login page, navigate to 'Forget your password?', enter your email address, and click on 'Reset Password'. A new temporary password will automatically be sent to the email registered for your account. Note: The email address is case-sensitive.


I tried resetting my password. Why am I still unable to login?

  • Please note the e-mail/username and password are case-sensitive. Troubleshoot: If unable to login, click on 'Forget Your Password?' to request a password reset via e-mail. Once received, double check the spelling of the username registered in the Survey System. If you continue experiencing login issues, email the Survey System Helpdesk using the subject heading Login. Tip: Please include a screenshot of any error messages received as this will help facilitate troubleshooting. 


For additional help or feedback, email the Survey System Helpdesk.